Shipping Policy

We currently offer shipping within Canada only. For international shipping inquiries, please contact us directly.

Canadian Shipping

We use reliable courier services to ensure your package arrives safely and on time. Estimated delivery times are provided at checkout, and we'll always aim to get it to you as quickly as possible. Please note that delays can sometimes occur with carriers and this is out of our control.

Local Pickup or Delivery

For our customers in the Kitchener-Waterloo area, we offer the option of local pickup or delivery. During checkout, you can select the local pickup or delivery option and arrange a convenient time for collection or delivery.

Customs and Import Duties

Since we are currently only shipping within Canada, you will not incur any customs fees. Should we expand our shipping services internationally, please be aware that customs fees, duties, and taxes are the responsibility of the customer.

Returns Due to Unpaid Customs Charges

If an item is returned to us due to unpaid customs charges or rejection by the buyer (applicable for future international shipping), we will deduct a fee to cover the cost incurred by us from the shipping courier.

Free Shipping

We offer Free Shipping To our Canadian Customers.

Contact Information

If you have any issues with the delivery of your parcel, please contact us at Jxxtaofficial@gmail.com